How do I find my Norwich bin collection day?

Use the Norwich City Council bin collection day finder at norwich.gov.uk. Enter your postcode to find your grey bin, green bin and food caddy collection days.

How do I report a missed bin collection in Norwich?

Report at norwich.gov.uk. Your bin must have been correctly presented at the kerbside by 7am on your collection day.

How do I get Norwich brown bin collection?

Norwich brown bin collection requires a subscription. Sign up at norwich.gov.uk and pay the annual fee for fortnightly garden waste collection.

Norwich bin collection: refuse collection, bin days and missed collections

Checked against Norwich City Council official waste pages on 17 August 2026. Spotted a change? Tell us on the contact page.

Norwich bin collection is managed by Norwich City Council across all areas of the city including the city centre, Golden Triangle, Lakenham, Earlham, Hellesdon, Catton, Thorpe St Andrew, Tuckswood and Bowthorpe. Norwich City Council bin collection uses a grey wheelie bin for general waste, a green bin for dry recycling and a small caddy for food waste. Refuse collection Norwich follows a fortnightly alternating schedule. Find your Norwich bin collection day at norwich.gov.uk. Report a missed bin collection in Norwich online after your scheduled collection day.

Norwich bin collection at a glance

Who collects	Norwich City Council
Find bin day	Norwich bin collection day finder at norwich.gov.uk
Bins collected	Grey (general waste), green (recycling), food caddy, optional brown (garden waste)
Bins out by	7am on collection day
Report missed bin	Online at norwich.gov.uk after collection day
Norwich brown bin	Brown bin collection Norwich for garden waste, subscription required
Bulky waste	Bulky waste collection Norwich bookable via norwich.gov.uk

Report a missed Norwich bin collection

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Norwich City Council bin collection: find your day

Norwich bin collection dates vary by street and area across the city. The Norwich City Council bin collection day finder at norwich.gov.uk lets you enter your postcode to find your exact grey bin, green bin and food caddy collection days. Norwich city council bin collection follows a fortnightly alternating schedule, with grey and green bins collected on alternate fortnights. The Norwich bin collection calendar is available at norwich.gov.uk and shows your full year schedule including bank holiday changes.

Norwich council bin collection and Norwich city bin collection refer to the same service run by the city council. Bin collection Norwich Broadland refers to properties on the boundary between Norwich City and Broadland District, which may be served by either council depending on your postcode. Always check at norwich.gov.uk using your full postcode to confirm which council manages your collection. Waste collection Norwich and rubbish collection Norwich are both Norwich City Council services. Norwich council waste collection includes food waste collected weekly for most properties.

Find your Norwich bin collection day

Norwich bin collection by area

City centre and Golden Triangle bin collection The Norwich city centre and Golden Triangle cover NR2 postcodes. Norwich City Council manages refuse and recycling collection across dense residential streets. A mix of bins and sacks may be used depending on property type. Check norwich.gov.uk with your postcode.

Lakenham bin collection Lakenham bin collection covers the NR1 postcode area south of Norwich city centre. Norwich City Council manages bin collection in Lakenham. Find your Norwich bin collection dates at norwich.gov.uk.

Earlham bin collection Earlham bin collection covers parts of NR4 and NR5. Norwich City Council manages waste collection in Earlham including streets bordering Broadland. Check norwich.gov.uk with your full postcode to confirm your council.

Catton and Hellesdon bin collection Catton and Hellesdon bin collection cover NR6. Some NR6 properties fall within Norwich City and others within Broadland District. Use your full postcode at norwich.gov.uk to confirm your collection service.

Thorpe St Andrew bin collection Thorpe St Andrew bin collection covers NR7. Some Thorpe properties are within Norwich City Council and others within Broadland. Check norwich.gov.uk or broadland.gov.uk with your postcode to confirm your council.

Bowthorpe and Tuckswood bin collection Bowthorpe and Tuckswood bin collection cover NR5 postcodes. Norwich City Council manages refuse and recycling collection across these western Norwich suburbs. Find your collection day at norwich.gov.uk.

Norwich City Council bins: what each is for

Grey bin (general waste): Non-recyclable household rubbish. Norwich city council refuse collection for general waste is fortnightly. The grey bin must be at the kerbside by 7am with the lid fully closed on collection day.
Green bin (dry recycling): Paper, card, plastic bottles, cans, tins and glass. Norwich city council bins for recycling are collected fortnightly on alternate weeks to the grey bin. Part of Norwich City Council bin collection recycling service. Norwich council bins for recycling must contain only accepted materials.
Food waste caddy: Cooked and uncooked food waste. Collected weekly as part of the standard Norwich City Council bin collection service. Norwich garden waste caddy liners are available from norwich.gov.uk.
Brown bin collection Norwich (garden waste): Grass cuttings, leaves and garden prunings. Norwich brown bin collection and Norwich garden waste collection require a subscription. Sign up at norwich.gov.uk. Norwich brown bin collection dates are confirmed on subscription. Garden waste bin Norwich is separate from the standard service.

How to report a missed Norwich bin collection

Before you report: Your bin must have been at the kerbside by 7am on your Norwich bin collection day. Norwich City Council will not return for bins not correctly presented, overfilled or containing wrong materials. Missed bin collection Norwich reports should be submitted online at norwich.gov.uk after the scheduled collection day.

Check your Norwich bin collection dates. Confirm at norwich.gov.uk that a collection was scheduled. Check the Norwich bin collection calendar for any bank holiday changes that may have moved your day.
Confirm correct presentation. Your bin must have been at the kerbside by 7am with the lid closed. Norwich city council bins not correctly presented will not be collected and crews will not return.
Report at norwich.gov.uk. Go to https://bnr-wrp.whitespacews.com/?Track=2026/08/18/FAAYMPQNAX6P1&serviceID=A&seq=1#! and submit your missed bin report. Missed bin collection Norwich reports should be submitted promptly after the collection day.
Leave your bin accessible. Norwich City Council will arrange a return visit for valid reports. Bulky waste collection Norwich must be booked separately through the council website.

Norwich bin collection: frequently asked questions

How do I find my Norwich bin collection day?: Use the Norwich City Council bin collection day finder at norwich.gov.uk. Enter your postcode to find your grey bin, green bin and food caddy collection days. Norwich bin collection dates vary by street so always check your individual postcode.
What is the Norwich bin collection calendar?: The Norwich bin collection calendar shows your full year schedule for grey bin, green bin and food caddy collection at your specific address. It is available through the bin collection day finder at norwich.gov.uk. The calendar includes Norwich city council bin collection dates for bank holidays and any other changes to your usual schedule.
How do I report a missed bin collection in Norwich?: Report a missed bin collection in Norwich at norwich.gov.uk. Your bin must have been correctly presented at the kerbside by 7am. Norwich City Council refuse collection teams will arrange a return visit for valid missed collection reports. Check norwich.gov.uk for any service disruption notices before reporting.
How do I get Norwich brown bin collection?: Norwich brown bin collection requires a subscription. Sign up and pay the annual fee at norwich.gov.uk. Once subscribed, your brown bin is collected fortnightly during the garden waste season. Norwich brown bin collection dates and Norwich garden waste collection dates are confirmed on subscription. Garden waste bin Norwich cannot be used without a valid subscription.
What is bin collection Norwich Broadland?: Bin collection Norwich Broadland refers to properties on the administrative boundary between Norwich City Council and Broadland District Council. Properties in NR6, NR7 and parts of NR4 and NR5 may fall under either council. Check your postcode at norwich.gov.uk or broadland.gov.uk to confirm which council manages your refuse collection.
What is bulky waste collection in Norwich?: Bulky waste collection Norwich covers large household items including furniture, mattresses and white goods that cannot go in the standard grey bin. Book and pay through norwich.gov.uk. This is a separate service from standard Norwich City Council bin collection.
Does Norwich bin collection change on bank holidays?: Yes. Norwich city council bin collection dates may be revised around bank holidays. Norwich City Council publishes revised collection dates on norwich.gov.uk before public holidays. Check the Norwich bin collection calendar at norwich.gov.uk before any bank holiday.