How do I report a missed bin collection in Bromley?

Use the WasteWorks portal at recyclingservices.bromley.gov.uk. Enter your postcode and address to report the missed Bromley bin collection. You can also call 0300 303 8658 for help. Report within 2 working days and leave the bin at the property edge.

How do I find my Bromley bin collection days?

Enter your postcode into the WasteWorks portal at recyclingservices.bromley.gov.uk. It shows your Bromley bin collection days, upcoming waste collection Bromley dates and any bank holiday changes. Bromley bin collection days vary by street so always check using your specific postcode.

What bin is it this week in Bromley?

Bromley bins rotate between black general waste, blue recycling, brown garden waste and weekly food waste caddy. Check the WasteWorks portal with your Bromley bin collection postcode for the exact Bromley bin collection days at your address.

How long do I have to report a missed Bromley bin collection?

You have 2 working days from your scheduled Bromley bin collection day. After that the report window closes and you wait for the next scheduled bin collection Bromley day. Always wait until after 5pm before reporting.

Will Bromley Council return for a refused bin?

No. Refused Bromley bins wait until the next scheduled Bromley bin collection day. Only genuine crew misses are returned for after a report through WasteWorks.

What are Bromley bin collection days near bank holidays?

Bromley Council adjusts bin collection days Bromley around bank holidays. Check the WasteWorks portal before reporting a missed collection, because your Bromley waste collection days may simply have shifted that week.

What is bin collection Bromley council and bulky waste collection Bromley? Bin collection Bromley council is managed through the WasteWorks portal. Bulky waste collection Bromley and bromley council bulky waste collection can be booked through recyclingservices.bromley.gov.uk separately from missed bin reports. What is the WasteWorks portal?

WasteWorks is Bromley Council's online waste management portal at recyclingservices.bromley.gov.uk. It handles missed bin Bromley reports, Bromley bin collection days by postcode lookups and garden waste subscription management.

What is the phone number for Bromley bin collections?

You can call Bromley Council's waste team on 0300 303 8658 for help with bin collection Bromley queries including missed collections, bin collection days Bromley and rubbish collection Bromley council enquiries.

Bromley bin collection: refuse, garden waste and how to report

Checked against Bromley Council's official waste pages on 24 July 2026. Spotted a change? Tell us on the contact page.

Bromley bin not collected? Report a missed Bromley bin collection through the WasteWorks portal at recyclingservices.bromley.gov.uk. Leave your bin at the property edge and wait until 5pm before reporting, because bin collection Bromley crews work until late afternoon. Bromley Council aims to return for confirmed genuine missed collections.

This guide covers missed bin collection Bromley rules in full, including bromley borough bin collection, bromley borough refuse collection, lb bromley refuse collection, recycling collection bromley and bromley council bin collection across the London Borough of Bromley, including how to check your Bromley bin collection days by postcode, bromley bin collection days, bromley council bin collection days and bromley council waste, what your bins bromley covers, and what to do if your bin was refused rather than missed.

Bromley bin collection: missed bin rules at a glance

Who collects	Bromley Council via the WasteWorks portal
How to report	Online through the WasteWorks portal at recyclingservices.bromley.gov.uk
When to report	Leave recycling and waste out until 5pm before reporting. Bins at the property edge by 7am.
Deadline to report	Within 2 working days of your scheduled Bromley bin collection day
Phone	0300 303 8658 for help with Bromley bin collections
Refused bins	Contaminated, overfilled or incorrectly presented Bromley bins are refused and not returned for
Applies to	Black bin, blue recycling bin, brown garden waste bin and food waste caddy

Report a missed Bromley bin collection via WasteWorks

Opens the Bromley Council WasteWorks portal in a new tab. We are independent and not connected to Bromley Council.

Bromley bin collection days: find your collection day by postcode

The most searched question for Bromley bin collection is when bins are collected, not just what to do when they are missed. Bromley bin collection days vary by street, so checking your specific Bromley bin collection postcode is the only reliable way to confirm your schedule.

To find your bin collection day Bromley, enter your postcode into the WasteWorks portal at recyclingservices.bromley.gov.uk. It shows your Bromley waste collection days, your upcoming bin collection dates Bromley and which container is due. If you are searching for Bromley bin collection days or Bromley council waste collection days, this is the definitive source for your address.

Bromley bin collection days typically run Monday to Friday. Your bin day Bromley stays the same each week unless a bank holiday shifts it. Check Bromley bin days ahead of any bank holiday to avoid presenting your bin on the wrong day.

Check your Bromley bin collection days by postcode

Bromley bin collection postcode lookup: the WasteWorks portal uses your postcode to identify your exact Bromley waste collection days and show your upcoming bin calendar. It covers all BR postcodes and surrounding Bromley Council areas.

How to report a missed bin collection in Bromley

Leave the bin out until 5pm. Bin collection Bromley crews work until late afternoon. Reporting before 5pm risks reporting a bin that has not yet been collected rather than a genuine miss.
Check your bin for a tag or sticker. A tagged Bromley bin was refused rather than missed. Refused bins are not returned for. Check the tag for the reason before reporting.
Confirm the bin was out by 7am. A Bromley bin not at the property edge by 7am on collection day is not treated as a missed collection by Bromley Council.
Open the WasteWorks portal. Go to recyclingservices.bromley.gov.uk and enter your postcode and address to report the missed Bromley bin collection.
Report within 2 working days. The missed bin Bromley reporting window closes after 2 working days. Reports made after that wait for the next scheduled Bromley bin collection day.
Save the reference or take a screenshot. Keep any confirmation in case the crew does not return or you need to call 0300 303 8658 for follow-up.

What bin is it in Bromley? Your Bromley bins explained

Knowing which of your bins Bromley was due helps you confirm whether you have a genuine missed bin collection Bromley or presented the wrong container.

Bin type	What goes in it	Notes
Black bin (general waste)	Non-recyclable household rubbish that cannot go in any other Bromley bin.	Lid must close fully or the Bromley bin will be refused
Blue bin (recycling)	Paper, card, plastic bottles, tins, cans, glass bottles and jars. Keep items clean and dry.	Contaminated Bromley recycling bins are refused, not missed
Brown bin (garden waste)	Grass cuttings, leaves, hedge trimmings, plants and small branches.	Bromley garden waste collection and bromley council garden waste collection operate on a subscription. Bromley council green garden waste collection days. Check your Bromley council green garden waste collection days in the WasteWorks portal.
Food waste caddy	Cooked and uncooked food waste including meat, fish, dairy, fruit and vegetables.	Collected weekly separately from other bin collection Bromley rounds

What Bromley Council will and will not collect

Genuine missed collections: report through the WasteWorks portal within 2 working days and Bromley Council arranges a return visit.
Contaminated Bromley bins: wrong items in any Bromley council bins means the container is refused, not missed. Remove the incorrect materials and present on your next Bromley bin collection day.
Overfilled bins: lids that will not close mean the Bromley bin is refused. Reduce the contents before the next waste collection Bromley day.
Bins presented after 7am: a Bromley bin not at the property edge by 7am is not treated as a missed Bromley bin collection.
Lapsed garden waste subscriptions: Bromley council green garden waste collection days only apply while your subscription is active.
Side waste: extra bags left beside your bins Bromley are not collected by Bromley refuse collection crews.

Bromley bin collection keeps being missed?

Keep a dated record of every missed bin Bromley collection, every reference number and every reply from Bromley Council. After repeated failures, make a formal complaint to the council, then escalate to the Local Government and Social Care Ombudsman if unresolved. Our refunds and compensation guide explains the full process with template letters you can copy.

Bromley bin collection: frequently asked questions

How do I report a missed bin collection in Bromley?: Use the WasteWorks portal at recyclingservices.bromley.gov.uk. Enter your postcode and address to report the missed Bromley bin collection. You can also call 0300 303 8658 for help. Report within 2 working days and leave the bin at the property edge.
How do I find my Bromley bin collection days?: Enter your postcode into the WasteWorks portal at recyclingservices.bromley.gov.uk. It shows your Bromley bin collection days, upcoming waste collection Bromley dates and any bank holiday changes. Bromley bin collection days vary by street so always check using your specific postcode.
What bin is it this week in Bromley?: Bromley bins rotate between black general waste, blue recycling, brown garden waste and weekly food waste caddy. Check the WasteWorks portal with your Bromley bin collection postcode for the exact Bromley bin collection days at your address.
How long do I have to report a missed Bromley bin collection?: You have 2 working days from your scheduled Bromley bin collection day. After that the report window closes and you wait for the next scheduled bin collection Bromley day. Always wait until after 5pm before reporting.
Will Bromley Council return for a refused bin?: No. Refused Bromley bins, those with lids that will not close, containing wrong materials or presented after 7am, wait until the next scheduled Bromley bin collection day. Only genuine crew misses are returned for after a report through WasteWorks.
What are Bromley bin collection days near bank holidays?: Bromley Council adjusts bin collection days Bromley around bank holidays. Check the WasteWorks portal before reporting a missed collection, because your Bromley waste collection days may simply have shifted that week.
What is bin collection Bromley council and bulky waste collection Bromley?: Bin collection Bromley council is managed through the WasteWorks portal. Bulky waste collection Bromley and bromley council bulky waste collection can be booked through recyclingservices.bromley.gov.uk separately from missed bin reports.
What is the WasteWorks portal?: WasteWorks is Bromley Council's online waste management portal at recyclingservices.bromley.gov.uk. It handles missed bin Bromley reports, Bromley bin collection days by postcode lookups and garden waste subscription management.
What is the phone number for Bromley bin collections?: You can call Bromley Council's waste team on 0300 303 8658 for help with bin collection Bromley queries including missed collections, bin collection days Bromley and rubbish collection Bromley council enquiries.