Sutton bin collection: report a missed bin in SM1, SM2, SM3 and across the borough
Sutton bin not collected? Sutton Council handles rubbish collection, refuse collection and recycling across the London Borough of Sutton, covering postcodes including SM1, SM2, SM3, SM4, SM5 and SM6. Areas served include Sutton town centre, Cheam, Belmont, Carshalton, Wallington, Beddington, Worcester Park and Stonecot Hill. If your bin was missed, report it online after 6pm on your collection day and within 2 working days. This guide covers sutton bin collection missed reports, sutton refuse and recycling rules, sutton council bin collection days and sutton council waste bins across the whole borough.
Sutton bin collection at a glance
| Who collects | London Borough of Sutton |
| How to report | Online via sutton.gov.uk report a missed collection form |
| When to report | After 6pm on collection day; within 2 working days (Monday to Saturday) |
| Individual bin missed | Report online; council returns within 2 working days |
| Whole street missed | Report via the same online form; leave bins out until the following day before reporting |
| Bins out by | 6am on your Sutton bin collection day |
| Collections | General waste and food waste weekly; recycling and garden waste fortnightly |
| Applies to | SM1, SM2, SM3, SM4, SM5 and SM6 postcodes |
Sutton bin collection day: how to find your dates
Sutton Council provides an official postcode lookup tool so residents across Sutton, Cheam, Belmont, Carshalton, Wallington, Beddington and Worcester Park can find their exact bin collection schedule. Enter your postcode and select your address to see your next general waste, recycling, food waste and garden waste collection dates.
An important detail for Sutton residents: recycling is collected fortnightly but on an alternating material rota. One week your recycling might be paper and card, the next week plastics, glass and cans. Food waste is collected weekly on the same day as your general waste. Garden waste is fortnightly for subscribers. All your waste collections happen on the same day of the week, so you only need to remember one collection day. Sutton Council crews operate up to 6pm, so do not report a missed collection before that time.
Find your Sutton bin collection dayHow to report a missed bin collection in Sutton
Before you report: Sutton Council will not re-attempt a collection if your bin was not out by 6am on collection day, if the lid was not fully closed, if the bin contained the wrong waste type, or if there was side waste beside the bin. Make sure none of these apply before submitting a report. You must also report within 2 working days (Monday to Saturday) of your missed collection.
- Check your bin was presented correctly. Bins, boxes and caddies must be at the edge of your property, close to the pavement but not on it, by 6am. The lid must be fully closed and the bin must contain only the correct waste type for that collection.
- Wait until after 6pm on your collection day. Sutton Council crews work until 6pm and may still be on their way to your street. Sutton Council advises leaving bins out until the following day before reporting, in case crews are running late.
- Visit the Sutton missed collection form. Go to sutton.gov.uk report a missed collection and complete the online form with your address and the type of bin missed.
- Select the type of collection missed. Choose from general waste (black bin), recycling (blue box or bag), food waste caddy or garden waste. Each has its own resolution process.
- Leave your bin out and await collection. Once reported, leave the bin, box or caddy at the front of your property close to the pavement. Sutton Council will arrange for a crew to return within 2 working days.
Sutton bins: what goes in each bin
| Bin / container | What goes in it | Collection |
|---|---|---|
| Black bin (general waste) | Non-recyclable household waste: food-soiled packaging, nappies, broken crockery, polystyrene, tissues. Lid must be fully closed. | Weekly |
| Blue box / recycling bag | Paper and card, plastic bottles and tubs, glass bottles and jars, metal tins and cans. Alternating materials on a fortnightly rota: check your schedule for which material is collected each week. | Fortnightly (alternating materials) |
| Food waste caddy | All cooked and raw food including meat, fish, dairy, bread, fruit and vegetables. Use compostable caddy liners or newspaper to line the caddy. | Weekly, same day as general waste |
| Green bin (garden waste) | Grass cuttings, leaves, hedge clippings, plants and small branches. Paid subscription service. Bin must be subscribed to receive collections. | Fortnightly (subscription required) |
What Sutton Council will and will not collect
- Bin genuinely missed: Report after 6pm on collection day via sutton.gov.uk report a missed collection. Council returns within 2 working days.
- Bin not out on time: If bins were not at the edge of your property by 6am, Sutton Council will not reattempt the collection. Wait until your next scheduled Sutton bin collection day.
- Lid not closed: Sutton Council will not collect a bin with the lid open or propped up by excess waste. Remove the excess and present on your next collection day.
- Contaminated recycling: If a recycling box or bag contains incorrect items, it will not be collected. Remove the contaminants and present on your next fortnightly collection.
- Side waste: Sutton Council does not collect waste placed beside bins. Only the contents of the bin itself will be collected.
- Bank holidays: Sutton bin collection days may shift during bank holidays. Check the sutton.gov.uk website for revised dates before reporting a missed collection.
Sutton bin collection frequently asked questions
- How do I report a missed bin collection in Sutton?
- Report online at sutton.gov.uk report a missed collection after 6pm on your collection day and within 2 working days of the missed collection. Sutton Council returns within 2 working days of your report being submitted.
- How do I find my bin day in Sutton?
- Use the official postcode lookup at sutton.gov.uk check your bin collection days. Enter your postcode and select your address to see your full collection schedule for all waste types.
- What time do Sutton bins need to be out?
- All bins, recycling boxes and food waste caddies must be at the edge of your property by 6am on your Sutton bin collection day. Crews operate until 6pm, so do not report a missed collection before that time.
- What bin is it this week in Sutton?
- Sutton recycling follows a fortnightly alternating rota: one week paper and card, the next plastics, glass and cans. Your food waste and general waste bin are collected every week. Check your exact rota using the sutton.gov.uk bin collection day checker.
- Does Sutton collect on bank holidays?
- Sutton bin collection days may be adjusted during bank holidays. Check the Sutton Council website for any revised dates before assuming your normal Sutton bin collection day applies.
- Can I get a sutton council bulky waste collection?
- Yes. Sutton Council offers a bulky waste collection service for large items such as furniture and white goods that cannot go in your normal bins. Book via the Sutton Council website. There is a charge for this service.