Brent bin collection: report a missed bin and find your collection day
Brent bin not collected? London Borough of Brent handles rubbish collection, refuse collection and recycling across HA0, HA9, NW2, NW6, NW10 and HA3 postcodes. If your brent bin collection was missed, report it after 10pm on collection day, within 2 working days. This guide covers brent bin collection missed reports, brent council bin collection days, brent refuse collection rules and brent rubbish removal in full.
Brent bin collection at a glance
| Who collects | London Borough of Brent |
| How to report | Online via the Brent Council missed collection form |
| When to report | after 10pm on collection day, within 2 working days |
| Return visit | Within within 24 hours of your report |
| Bins out by | 7am on collection day |
| Applies to | HA0, HA9, NW2, NW6, NW10 and HA3 postcodes |
Find your Brent bin collection day
Use the official London Borough of Brent postcode lookup to find your exact rubbish, recycling, food waste and garden waste collection schedule across HA0, HA9, NW2, NW6, NW10 and HA3.
Find your Brent bin collection dayHow to report a missed bin collection in Brent
Before you report: London Borough of Brent will not reattempt a collection if your bin was not presented correctly. Bins must be out by 7am on collection day, lid fully closed, correct waste inside and accessible from the pavement.
- Check your bin was presented correctly. Bin at the boundary of your property, lid fully closed, correct waste inside. If any of these were not met, wait for your next brent bin collection day.
- Confirm the crew has visited your road. Only report once you are sure the collection crew has already been to your street and your bin was missed.
- Report after 10pm on collection day, within 2 working days. Go to customerportal.brent.gov.uk and complete the missed collection form with your address and bin type.
- Leave your bin out. Keep it at the front of your property. London Borough of Brent will return within within 24 hours of your report.
What Brent Council will and will not collect
- Bin genuinely missed: Report via the online form and the council returns within within 24 hours of your report.
- Bin not out on time: Must be at the boundary by 7am on collection day. If not, no reattempt until your next brent bin collection day.
- Contaminated bin: Wrong items means no collection. Remove contaminants and present on your next collection day.
- Lid not closed: Bin must have lid fully closed. Overfilled bins will not be collected.
- Side waste: Only the bin contents will be collected. No excess waste placed beside the bin.
- Bank holidays: Collections may shift. Check the London Borough of Brent website for revised dates.
Brent bin collection frequently asked questions
- How do I report a missed bin collection in Brent?
- Report online at customerportal.brent.gov.uk after 10pm on collection day, within 2 working days. The council returns within within 24 hours of your report.
- How do I find my bin day in Brent?
- Use the postcode lookup at recyclingservices.brent.gov.uk to find your exact collection schedule for all bin types.
- What time do Brent bins need to be out?
- All bins must be at the boundary of your property by 7am on collection day.
- Does Brent Council collect on bank holidays?
- Collections may be adjusted during bank holidays. Check the London Borough of Brent website for revised dates before assuming your normal brent bin collection day applies.