Hackney bin collection: report a missed bin and find your collection day
Hackney bin not collected? London Borough of Hackney handles rubbish collection, refuse collection and recycling across E2, E5, E8, E9, E15, E16 and N1 postcodes. If your hackney bin collection was missed, report it from 6pm on collection day, within 2 working days. This guide covers hackney bin collection missed reports, hackney council bin collection days, hackney refuse collection rules and hackney rubbish removal in full.
Hackney bin collection at a glance
| Who collects | London Borough of Hackney |
| How to report | Online via the Hackney Council missed collection form |
| When to report | from 6pm on collection day, within 2 working days |
| Return visit | Within within 2 working days (excluding Mondays) |
| Bins out by | 7am on collection day |
| Applies to | E2, E5, E8, E9, E15, E16 and N1 postcodes |
Find your Hackney bin collection day
Use the official London Borough of Hackney postcode lookup to find your exact rubbish, recycling, food waste and garden waste collection schedule across E2, E5, E8, E9, E15, E16 and N1.
Find your Hackney bin collection dayHow to report a missed bin collection in Hackney
Before you report: London Borough of Hackney will not reattempt a collection if your bin was not presented correctly. Bins must be out by 7am on collection day, lid fully closed, correct waste inside and accessible from the pavement.
- Check your bin was presented correctly. Bin at the boundary of your property, lid fully closed, correct waste inside. If any of these were not met, wait for your next hackney bin collection day.
- Confirm the crew has visited your road. Only report once you are sure the collection crew has already been to your street and your bin was missed.
- Report from 6pm on collection day, within 2 working days. Go to www.hackney.gov.uk and complete the missed collection form with your address and bin type.
- Leave your bin out. Keep it at the front of your property. London Borough of Hackney will return within within 2 working days (excluding Mondays).
What Hackney Council will and will not collect
- Bin genuinely missed: Report via the online form and the council returns within within 2 working days (excluding Mondays).
- Bin not out on time: Must be at the boundary by 7am on collection day. If not, no reattempt until your next hackney bin collection day.
- Contaminated bin: Wrong items means no collection. Remove contaminants and present on your next collection day.
- Lid not closed: Bin must have lid fully closed. Overfilled bins will not be collected.
- Side waste: Only the bin contents will be collected. No excess waste placed beside the bin.
- Bank holidays: Collections may shift. Check the London Borough of Hackney website for revised dates.
Hackney bin collection frequently asked questions
- How do I report a missed bin collection in Hackney?
- Report online at www.hackney.gov.uk from 6pm on collection day, within 2 working days. The council returns within within 2 working days (excluding Mondays).
- How do I find my bin day in Hackney?
- Use the postcode lookup at hackney.gov.uk to find your exact collection schedule for all bin types.
- What time do Hackney bins need to be out?
- All bins must be at the boundary of your property by 7am on collection day.
- Does Hackney Council collect on bank holidays?
- Collections may be adjusted during bank holidays. Check the London Borough of Hackney website for revised dates before assuming your normal hackney bin collection day applies.