How do I report a missed bin collection in York?

Use the missed bin page at york.gov.uk. City of York Council handles all refuse collection york, rubbish collection york and recycling collection york through this single online form.

How do I find my York bin collection dates?

Enter your postcode into the bin day checker at york.gov.uk. It shows your York bin collection days, upcoming dates and any changes for bank holidays. York waste collection runs fortnightly for most bins and weekly for food waste.

What bin is it this week in York?

York bins rotate fortnightly between grey general waste and blue recycling, with green bin garden waste on its own subscription schedule and food waste collected weekly. Check the City of York Council bin day finder with your postcode for the exact answer at your address.

What is the York council green bin subscription?

York council green bin collection is a paid garden waste service. If the subscription has lapsed, your green bin will not be emptied and that is not treated as a missed collection by City of York Council.

Will City of York Council return for a refused bin?

No. Refused York bins wait until the next scheduled York bin collection day. Only genuine crew misses are returned for after a report.

Does York collect bins on bank holidays?

City of York Council adjusts York bin collection dates around bank holidays. Check the bin day finder at york.gov.uk before reporting, because your York bin day may simply have moved that week.

What goes in the York blue recycling bin?

Paper, card, plastic bottles, tins, cans, glass bottles and jars. All items should be clean and dry. Wrong materials in the blue bin mean york recycling collection crews will refuse it rather than empty it.

York bin collection: bin day, refuse and how to report

Checked against City of York Council's official waste pages on 20 July 2026. Spotted a change? Tell us on the contact page.

York bin not collected? Report a missed York bin collection through City of York Council's online form at york.gov.uk. City of York Council handles all waste collection york, refuse collection york and recycling collection york for the whole city. Report through the council's missed bin page and a crew will return for confirmed genuine misses.

This guide explains missed bin collection York rules, reporting deadlines and what to do if your bin is refused rather than missed.

This guide explains York bin collection rules in full, how to find your York bin collection dates, what your York council bins cover, and what to do if your bin was refused rather than missed.

York bin collection: missed bin rules at a glance

Who collects	City of York Council (CYC)
How to report	Online through City of York Council's missed bin page at york.gov.uk
When to report	After your scheduled York bin collection day has passed and the bin is still full
Refused bins	Contaminated, overfilled or incorrectly presented York bins are refused and not returned for
Applies to	Grey bin, green bin, blue bin and food waste caddy

Report a missed York bin collection

Opens york.gov.uk in a new tab. We are independent and not connected to City of York Council.

How to report a missed bin collection in York

Check your York bin collection dates first. Use the City of York Council bin day finder with your postcode to confirm your collection was genuinely due that day and has not moved for a bank holiday.
Check your York bin for a tag or sticker. A tagged bin was refused rather than missed. York city council bins crews tag containers for wrong materials, overfilled lids or bins in the wrong place.
Confirm the bin was out on time. A bin presented after crews have passed your street is not treated as a missed York bin collection.
Open the City of York Council missed bin page. Use the green button above to go directly to york.gov.uk and submit the report.
Save the reference number. Keep any reference in case the crew does not return or you need to make a formal complaint to City of York Council later.

When is my bin collected in York? Finding your York bin day

Before reporting a missed York bin collection, confirm your bin day was correct. Many residents searching what bin is it York, bin day York, or when is my bin emptied find their York bin collection dates moved for a bank holiday rather than being genuinely missed.

To find my bin day in York, enter your postcode into the City of York Council bin collection checker. It shows your upcoming York bin collection days, tells you which container is due, and confirms any changes to the schedule. If you are asking what bins go out this week, what day is bin collection York, or need your York bin days, this is the definitive source for your address.

York waste collection runs on a fortnightly rotation for most containers, with food waste collected weekly. Check your specific York bin collection dates using your postcode, because bin day York can vary between streets.

Find your York bin collection dates

What bin is it in York? Your York council bins explained

Knowing which of your York bins was due helps you decide whether you have a genuine missed York bin collection or presented the wrong container.

Bin type	What goes in it	Notes
Grey bin (general waste)	Non-recyclable household rubbish that cannot go in any other York bin.	Lid must close fully or the York bin will be refused
Blue bin (recycling)	Paper, card, plastic bottles, tins, cans, glass bottles and jars. Keep items clean and dry.	Contaminated York recycling collection bins are refused, not missed
Green bin (garden waste)	Grass cuttings, leaves, hedge trimmings, plants and small branches.	York council green bin collection operates on a paid subscription. A lapsed subscription means the bin will not be emptied.
Food waste caddy	Cooked and uncooked food waste including meat, fish, dairy, fruit and vegetables.	Collected weekly by a separate York waste collection vehicle

York council green bin note: garden waste collection york operates as a subscription service. If your York green bin collection subscription has lapsed, your bin will not be emptied and that is not treated as a missed collection. Check your green bin collection york subscription status before reporting.

What City of York Council will and will not collect

Genuine missed collections: report through york.gov.uk and City of York Council arranges a return for confirmed misses.
Contaminated York bins: wrong items in any York city council bins means the container is refused, not missed. Remove the incorrect materials and present on your next York bin collection day.
Overfilled York bins: lids that will not close mean the bin is refused. Reduce the contents before the next York bin collection.
Bins presented late: a York bin not at the kerbside when crews pass is not a missed York bin collection.
Lapsed green bin subscriptions: garden waste collection york only operates while the subscription is active.
Side waste: extra bags left beside your York bins are not collected by City of York Council waste collection.

York bin collection keeps being missed?

Keep a dated record of every missed York bin collection, every reference number and every reply from City of York Council. After repeated failures, make a formal complaint to the council. If york city council rubbish collection failures continue without resolution, escalate to the Local Government and Social Care Ombudsman. Our refunds and compensation guide explains the full process with template letters you can copy.

York bin collection: frequently asked questions

How do I report a missed bin collection in York?: Use the missed bin page at york.gov.uk. City of York Council handles all refuse collection york, rubbish collection york and recycling collection york through this single online form.
How do I find my York bin collection dates?: Enter your postcode into the bin day checker at york.gov.uk. It shows your York bin collection days, upcoming dates and any changes for bank holidays. York waste collection runs fortnightly for most bins and weekly for food waste.
What bin is it this week in York?: York bins rotate fortnightly between grey general waste and blue recycling, with green bin garden waste on its own subscription schedule and food waste collected weekly. Check the City of York Council bin day finder with your postcode for the exact answer at your address.
What is the York council green bin subscription?: York council green bin collection is a paid garden waste service. You need an active subscription for green bin collection york. If the subscription has lapsed, your green bin will not be emptied and that is not treated as a missed collection by City of York Council.
Will City of York Council return for a refused bin?: No. Refused York bins, those with lids that will not close, containing wrong materials or presented late, wait until the next scheduled York bin collection day. Only genuine crew misses are returned for after a report.
Does York collect bins on bank holidays?: City of York Council adjusts York bin collection dates around bank holidays. Check the bin day finder at york.gov.uk before reporting, because your York bin day may simply have moved that week.
What goes in the York blue recycling bin?: Paper, card, plastic bottles, tins, cans, glass bottles and jars. All items should be clean and dry. Wrong materials in the blue bin mean york recycling collection crews will refuse it rather than empty it.