Richmond bin collection: report a missed bin and find your collection day
Richmond bin not collected? London Borough of Richmond upon Thames handles rubbish collection, refuse collection and recycling across TW1, TW2, TW9, TW10, TW11, TW12 and SW13 postcodes. If your richmond bin collection was missed, report it after 4pm on collection day, within 2 working days. This guide covers richmond bin collection missed reports, richmond council bin collection days, richmond refuse collection rules and richmond rubbish removal in full.
Richmond bin collection at a glance
| Who collects | London Borough of Richmond upon Thames |
| How to report | Online via the Richmond Council missed collection form |
| When to report | after 4pm on collection day, within 2 working days |
| Return visit | Within within 2 working days |
| Bins out by | 6am on collection day |
| Applies to | TW1, TW2, TW9, TW10, TW11, TW12 and SW13 postcodes |
Find your Richmond bin collection day
Use the official London Borough of Richmond upon Thames postcode lookup to find your exact rubbish, recycling, food waste and garden waste collection schedule across TW1, TW2, TW9, TW10, TW11, TW12 and SW13.
Find your Richmond bin collection dayHow to report a missed bin collection in Richmond
Before you report: London Borough of Richmond upon Thames will not reattempt a collection if your bin was not presented correctly. Bins must be out by 6am on collection day, lid fully closed, correct waste inside and accessible from the pavement.
- Check your bin was presented correctly. Bin at the boundary of your property, lid fully closed, correct waste inside. If not, wait for your next richmond bin collection day.
- Confirm the crew has visited your road. Only report once crews have been to your street and your bin specifically was missed.
- Report after 4pm on collection day, within 2 working days. Go to www.richmond.gov.uk and complete the missed collection form with your address and bin type.
- Leave your bin out. Keep it at the front of your property. London Borough of Richmond upon Thames will return within within 2 working days.
What Richmond Council will and will not collect
- Bin genuinely missed: Report via the online form and the council returns within within 2 working days.
- Bin not out on time: Must be out by 6am on collection day. If not, no reattempt until your next richmond bin collection day.
- Contaminated bin: Wrong items means no collection. Remove contaminants and present on your next collection day.
- Lid not closed: Bin must have lid fully closed. Overfilled bins will not be collected.
- Side waste: Only the bin contents will be collected. No excess waste beside the bin.
- Bank holidays: Collections may shift. Check the London Borough of Richmond upon Thames website for revised dates.
Richmond bin collection frequently asked questions
- How do I report a missed bin collection in Richmond?
- Report online at www.richmond.gov.uk after 4pm on collection day, within 2 working days. The council returns within within 2 working days.
- How do I find my bin day in Richmond?
- Use the postcode lookup at www.richmond.gov.uk to find your exact collection schedule for all bin types.
- What time do Richmond bins need to be out?
- All bins must be out by 6am on collection day.
- Does Richmond Council collect on bank holidays?
- Collections may be adjusted during bank holidays. Check the London Borough of Richmond upon Thames website for revised dates before assuming your normal richmond bin collection day applies.