Medway bin collection: report a missed bin and find your collection day
Checked against Medway Council official waste pages on 15 August 2026. Spotted a change? Tell us on the contact page.
Medway bin not collected? Medway Council handles rubbish collection, refuse collection and recycling across ME1, ME2, ME4, ME5, ME7 and ME8 postcodes. If your medway bin collection was missed, report it as soon as possible after your collection day. This guide covers medway bin collection missed reports, medway council bin collection days, medway refuse collection rules and medway rubbish removal in full.
Medway bin collection at a glance
| Who collects | Medway Council |
| How to report | Online via the Medway Council missed collection form |
| When to report | as soon as possible after your collection day |
| Return visit | Within as soon as possible |
| Bins out by | 6am on collection day |
| Applies to | ME1, ME2, ME4, ME5, ME7 and ME8 postcodes |
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Find your Medway bin collection day
Use the official Medway Council postcode lookup to find your exact rubbish, recycling, food waste and garden waste collection schedule across ME1, ME2, ME4, ME5, ME7 and ME8.
Find your Medway bin collection dayHow to report a missed bin collection in Medway
Before you report: Medway Council will not reattempt a collection if your bin was not presented correctly. Bins must be out by 6am on collection day, lid fully closed, correct waste inside and accessible from the pavement.
- Check your bin was presented correctly. Bin at the boundary of your property, lid fully closed, correct waste inside. If not, wait for your next medway bin collection day.
- Confirm the crew has visited your road. Only report once crews have been to your street and your bin specifically was missed.
- Report as soon as possible after your collection day. Go to www.medway.gov.uk and complete the missed collection form with your address and bin type.
- Leave your bin out. Keep it at the front of your property. Medway Council will return within as soon as possible.
What Medway Council will and will not collect
- Bin genuinely missed: Report via the online form and the council returns within as soon as possible.
- Bin not out on time: Must be out by 6am on collection day. If not, no reattempt until your next medway bin collection day.
- Contaminated bin: Wrong items means no collection. Remove contaminants and present on your next collection day.
- Lid not closed: Bin must have lid fully closed. Overfilled bins will not be collected.
- Side waste: Only the bin contents will be collected. No excess waste beside the bin.
- Bank holidays: Collections may shift. Check the Medway Council website for revised dates.
Medway bin collection frequently asked questions
- How do I report a missed bin collection in Medway?
- Report online at www.medway.gov.uk as soon as possible after your collection day. The council returns within as soon as possible.
- How do I find my bin day in Medway?
- Use the postcode lookup at www.medway.gov.uk to find your exact collection schedule for all bin types.
- What time do Medway bins need to be out?
- All bins must be out by 6am on collection day.
- Does Medway Council collect on bank holidays?
- Collections may be adjusted during bank holidays. Check the Medway Council website for revised dates before assuming your normal medway bin collection day applies.