Hillingdon bin collection: report a missed bin in Uxbridge, Hayes and Ruislip
Hillingdon bin not collected? Hillingdon Council handles rubbish collection, refuse collection and recycling across the London Borough of Hillingdon, covering postcodes including UB1, UB2, UB3, UB4, UB5, UB7, UB8, UB9, UB10, UB11, HA4, HA5, HA6 and parts of TW6, TW14 and WD3. If your bin was missed, you can report it online after 1.30pm on collection day and within 72 hours. To find your Hillingdon bin collection day, use the official postcode lookup at hillingdon.gov.uk. This guide covers rubbish removal in Hillingdon, garden waste collection and all Hillingdon council waste collection services.
Hillingdon bin collection at a glance
| Who collects | London Borough of Hillingdon |
| How to report | Online via hillingdon.gov.uk missed collection form |
| When to report | After 1.30pm on collection day, within 72 hours |
| Individual bin missed | Report online; council aims to return within 3 working days |
| Whole street missed | Report via the same online form; check for service updates first |
| Bins out by | 7am (bags) or 6am (food waste) on your Hillingdon bin collection day |
| Collections | Rubbish, recycling, garden waste and food waste all collected weekly on same day |
| Applies to | UB1-UB11, HA4-HA6, TW6, TW14, TW19 and WD3 postcodes |
Hillingdon bin collection day: how to find your dates
Hillingdon Council provides an official postcode lookup tool so residents across Uxbridge, Hayes, Ruislip, Northolt, Ickenham, Yiewsley, West Drayton and the rest of the borough can find their exact bin collection day. Enter your full postcode and select your address to see your household waste, dry mixed recycling, garden waste and food waste collection schedule.
A notable feature of the Hillingdon bin collection service is that all collections take place on the same day each week. You do not need to track alternating weeks for different bin types. Rubbish, recycling, garden waste and food waste are all picked up together on your assigned weekday. Collection crews operate Monday to Friday, from the front of your property.
Find your Hillingdon bin collection dayHow to report a missed bin collection in Hillingdon
Before you report: Hillingdon Council will not accept a missed collection report until after 1.30pm on your collection day. Crews can collect up to that time. You must also report within 72 hours of the missed collection. If your bins were not out on time or were contaminated, they will not be collected and you cannot report a missed collection.
- Check your bins were presented correctly. Bags and bins must be at the front of your property by 7am (or 6am for food waste caddies). If they were not out on time, this counts as a failure to present, not a missed collection.
- Wait until after 1.30pm. Hillingdon waste collection vehicles operate until early afternoon. Do not report before 1.30pm on your collection day.
- Visit the Hillingdon Council missed collection form. Go to hillingdon.gov.uk missed waste collection and complete the online form.
- Enter your address and collection details. Select the type of bin missed: rubbish, dry mixed recycling, garden waste or food waste caddy.
- Submit and note your reference. Hillingdon Council will aim to return and make the collection within 3 working days. Keep your bins accessible.
Hillingdon bins: what goes in each bin
| Bin / container | What goes in it | Collection |
|---|---|---|
| Black sacks (general rubbish) | Non-recyclable household waste: food-soiled packaging, nappies, broken crockery, polystyrene | Weekly. Maximum 3 black sacks per collection. |
| Clear recycling bags (dry mixed recycling) | Paper, card, plastic bottles, pots and tubs, glass bottles and jars, metal tins and cans. Rinse items first. Mix all materials in the same bag. | Weekly, same day as rubbish |
| Green bags (garden waste) | Grass cuttings, leaves, hedge clippings and small branches. Paid subscription service (PS77 per year for 2026/27). | Weekly, same day as other collections (subscription required) |
| Food waste caddy | All cooked and raw food scraps including meat, fish, dairy, bread, fruit and vegetables. Use compostable liners or newspaper. | Weekly, same day as all other collections |
What Hillingdon Council will and will not collect
- Bin genuinely missed: Report after 1.30pm and within 72 hours via the online form. Council aims to return within 3 working days.
- Bin not out on time: Not considered a missed collection. You must wait until your next scheduled Hillingdon bin collection day.
- Contaminated recycling: Contaminated clear recycling bags will not be collected. Remove contaminants and present on the next collection day.
- Overloaded or heavy sacks: Bags must be tied and not excessively heavy. Overfilled bags risk being left behind for safety reasons.
- Extra side waste: Only the permitted number of black sacks will be collected. Extra waste left beside your bags will not be taken.
- Bank holidays: Hillingdon Council collections may be adjusted around bank holidays. Check the council website for confirmed revised dates before reporting a missed collection.
Hillingdon bin collection frequently asked questions
- How do I report a missed bin collection in Hillingdon?
- Report online at hillingdon.gov.uk missed waste collection after 1.30pm on your collection day and within 72 hours of the missed collection.
- How do I find my bin day in Hillingdon?
- Use the official postcode lookup at hillingdon.gov.uk collection day lookup. Enter your full postcode and select your address.
- What time do Hillingdon bins need to be out?
- Black sacks and recycling bags must be out by 7am on your collection day. Food waste caddies must be out by 6am. Collection crews operate from early morning.
- Does Hillingdon collect all bins on the same day?
- Yes. Hillingdon Council collects rubbish, dry mixed recycling, garden waste and food waste all on the same day each week. You only need to remember one collection day for all services.
- Does Hillingdon collect on bank holidays?
- Collections may be adjusted around bank holidays. Check the bank holiday collection schedule at hillingdon.gov.uk before assuming your Hillingdon bin collection day is unchanged.
- How much does Hillingdon garden waste collection cost?
- The 2026/27 garden waste subscription is PS77 per year, available to all Hillingdon households with a garden. Sign up via the Hillingdon Council website to receive green bags and have your garden waste collected weekly.