Portsmouth bin collection: report a missed bin and find your collection day
Portsmouth bin not collected? Portsmouth City Council handles rubbish collection, refuse collection and recycling across PO1, PO2, PO3, PO4, PO5 and PO6 postcodes. If your portsmouth bin collection was missed, report it within 2 working days. This guide covers portsmouth bin collection missed reports, portsmouth council bin collection days, portsmouth refuse collection rules and portsmouth rubbish removal in full.
Portsmouth bin collection at a glance
| Who collects | Portsmouth City Council |
| How to report | Online via the Portsmouth Council missed collection form |
| When to report | within 2 working days |
| Return visit | Within within 1 to 2 working days |
| Bins out by | 7am on collection day |
| Applies to | PO1, PO2, PO3, PO4, PO5 and PO6 postcodes |
Find your Portsmouth bin collection day
Use the official Portsmouth City Council postcode lookup to find your exact rubbish, recycling, food waste and garden waste collection schedule across PO1, PO2, PO3, PO4, PO5 and PO6.
Find your Portsmouth bin collection dayHow to report a missed bin collection in Portsmouth
Before you report: Portsmouth City Council will not reattempt a collection if your bin was not presented correctly. Bins must be out by 7am on collection day, lid fully closed, correct waste inside and accessible from the pavement.
- Check your bin was presented correctly. Bin at the boundary of your property, lid fully closed, correct waste inside. If not, wait for your next portsmouth bin collection day.
- Confirm the crew has visited your road. Only report once crews have already been to your street and your bin specifically was missed.
- Report within 2 working days. Go to www.portsmouth.gov.uk and complete the missed collection form with your address and bin type.
- Leave your bin out. Keep it at the front of your property. Portsmouth City Council will return within within 1 to 2 working days.
What Portsmouth Council will and will not collect
- Bin genuinely missed: Report via the online form and the council returns within within 1 to 2 working days.
- Bin not out on time: Must be at the boundary by 7am on collection day. If not, no reattempt until your next portsmouth bin collection day.
- Contaminated bin: Wrong items means no collection. Remove contaminants and present on your next collection day.
- Lid not closed: Bin must have lid fully closed. Overfilled bins will not be collected.
- Side waste: Only the bin contents will be collected. No excess waste placed beside the bin.
- Bank holidays: Collections may shift. Check the Portsmouth City Council website for revised dates.
Portsmouth bin collection frequently asked questions
- How do I report a missed bin collection in Portsmouth?
- Report online at www.portsmouth.gov.uk within 2 working days. The council returns within within 1 to 2 working days.
- How do I find my bin day in Portsmouth?
- Use the postcode lookup at www.portsmouth.gov.uk to find your exact collection schedule for all bin types.
- What time do Portsmouth bins need to be out?
- All bins must be at the boundary of your property by 7am on collection day.
- Does Portsmouth Council collect on bank holidays?
- Collections may be adjusted during bank holidays. Check the Portsmouth City Council website for revised dates before assuming your normal portsmouth bin collection day applies.